Payment and Delivery

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PAYMENT MODES

(A) Credit Card via Paypal

We accept Credit and Debit Card payments via PayPal - a convenient and secure method of payment. You will not need a PayPal account to use the service - the process is easy and seamless.

From the shopping cart, you will then be directed to the payment gateway of PayPal to make your payment. Do have your credit/debit card at hand and follow the instructions by Paypal. Please be careful not to close the browser window when your PayPal transaction is being processed. This may result in your transaction not going through.

An email will be sent to you once your payment has been received.

(B) Bank Transfer

1) Bank Name: Oversea-Chinese 

2) Account name: Five Two Global Pte. Ltd. 

3) Account number: 519395743001

Email us at uniformdesignlab@gmail.com with your transaction details and order number. We will despatch your package once payment has been verified. 

(C) Cheque

Please write out cheques to:
FIVE TWO GLOBAL PTE. LTD.

And post it to:
Uniform Design Lab

Tagore 8

421 Tagore Industrial Avenue

#03-13

Singapore 787805

We will post your package only after the cheque has been cleared. We thank you for your patience.

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DELIVERY

All orders made before Nov 17th will be sent to the school in Jan 2019 when school reopens. More instructions will be given on collection details. 


Currently, all collection of the school cardigan is done via the school General Office. Thank you!

Returns and exchanges

Returns/Refunds
We apologise that returns are not accepted. However, should there be a garment defect, please email us at uniformdesignlab@gmail.com within 7 days of receipt of the item and we shall assist in replacing the defective item.


Exchanges
Please contact us within 7 days of receipt of the garments should you need to make an exchange.


You may wish to make an appointment with us to visit our warehouse at Tagore Ave to make the exchange personally. 

 

Alternatively, you may opt for our door-to-door exchange service, where you can return the original item to the courier person, and be given your new item at the same time. A handling fee of $10 will be charged for this service.


Items should be in original condition, unworn and unwashed. Exchanges are subject to stock availability.